Web Conferencing Update

The Zip Conferencing Newsletter - Tips, Tricks and Information

 

October 2013

 

What's New

Web Conferencing Update - The Web Conferencing service has been updated with the following improvements:


  • Screen Share - When you share your screen, the meeting window is no automatically minimized, and then restored when you stop sharing.
  • Video Share - The video sharing feature has been improved when using the Firefox browser.
  • File Library - We now support more than 2500 fonts in PPT files.


RCRF Fee Increased - The RCRF (Regulatory Cost Recovery Fee) fee has been increased to 4.36% as a result of increased costs for the administration of government fee collection such as the USF (Universal Service Fee) that is collected by all conferencing service providers like Zip Conferencing.


If you have any questions regarding services or rates please contact a service representative at 866-704-2451 press 1.


Did You Know?

 

You can run a report to see all of the Clients in your account?


That's right.  There are a number of reports available in the conferencing Hub and a Client report is one of them.  With this report you can see a full list of all of the users (Clients) in your account.  The list contains their contact information and Client ID number.  You can also see if they are an active Client or not.  This list is particularly useful for reviewing the users in your account.


For assistance with this feature or any of our conference call features speak to a representative at 866-704-2451 press 1.

 

FAQ of the Month

 

Can I record my conference call?

With Zip Conferencing t is easy to record your conference call.  You can start the recording by hitting the record button in the PC interface if you are on an audio or web conference or you can use the touch tone command through your telephone.  If you have logged in using the Moderator code then just hit *22 on your telephone and the recording will begin.  To pause the recording just hit *22 again.  The recording will stop when you hang up at the end of your meeting.  You can then dial into our system to listen to the recording or download a file in several different formats to keep for yourself.


If you have questions about any features of our services speak to a representative at 806-704-2451 press 1.

 




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