Conference Call Subconference

The Zip Conferencing Newsletter - Tips, Tricks and Information

 

July 2009

 

What's New

Billing System Update - The new billing system implementation has had its challenges but is progressing. Some of the functionality on the web site such as update credit card information, view bills and forgot password links have been affected during the process. If you need any information that is not available on the web site simply fill out a Support Contact Form and a representative will be glad to assist you. We appreciate your patience as we continue to refine the new system.

You can find the Support Contact Form by clicking here.

The ZipBlog is now Live - The ZipBlog is now live and available on the site. Regular updates provide an insight into the industry, applications and tips and tricks to help you get the most out of your conference call experience. Feel free to visit and take advantage of the available information and participate with your own comments.

You can visit the ZipBlog by clicking here.


Did You Know?

You can hold a subconference with participants?

That's right, you can easily conduct a private meeting with certain participants during the conference call by pressing *21 on your telephone keypad during the conference call. This makes it very convenient to address issues with only the participants who need to be involved in the conversation while allowing the other participants to carry on the conversation. This is just one of the many features avaialble to you as Host of the conference call by utilizing the Host Controls.

A full list of the Host Controls is available by clicking here.

FAQ of the Month

Do you support International callers on a Conference Call?

Yes. You can have International participants on you conference call one of two ways. First, with every conference call you get a dedicated Toll Free access number and a Local access number. International participants can dial the Local number from anywhere in the world. You will be charged the same rate as if they dialed the Toll Free number, but the participants will incur toll charges from their phone company to access that number just like they were dialing any other number in the United States.

If you do not want your participants to incur any charges then you can use our GlobalMeet International conference call service. With this service the participants can either dial a number local to them in their country or use an International Toll Free number to access the conference. Rates vary by country and your cost may be different as well if you have subscribed to a Monthly Minute Plan.

For more details on GlobalMeet access and the rates click here.


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