Softphone Conference Calls
The Zip Conferencing Newsletter - Tips, Tricks and Information
Softphone Access Available for all Conference Calls
Several months ago we introduced the availability of a softphone connection to our international conference call services. A softphone connection is when our system calls your computer instead of a telephone for your connection to the call. We have now enabled this feature on all conference calls international and domestic. When you join your conference call using our Outlook Toolbar or through an emailed invitation as a participant you have the choice to dial into the call, have our system dial your telephone and also have our system connect your computer. So if you have a microphone and headset on your computer you can now join your conference call through your computer.
Did You Know?
You can add billing information to your conference call?
That's right. If you need to separate your invoice by a project or cost center there are a few ways to include this information on your call. You can use the title of the call to identify that call. Or you can use the Moderator name as the name of the conference as well. The advantage of using this method is the invoice separates calls by Moderator on the invoice. If you use the Title of the call you can run a report that details the information and then download the report and sort by title or other information.
For assistance with this feature or any of our conference call features speak to a representative at 866-704-2451 press 1.
FAQ of the Month
How do I create an invitation for my participants that includes the conference call information?
There are several ways to create email invitations for your participants. The first is to manually create an email and include the dial in access number and pass codes and the date and time of your meeting. Easy enough. But there is an easier and more accurate way. If you have downloaded the Outlook Toolbar you can schedule a meeting within Outlook and use your contact list and email to send out invitations that are in fact an Outlook meeting. This integration prevents typing errors and also includes links that participants can use to have our system call their telephone or computer.
If you have questions about any features of our services speak to a representative at 806-704-2451 press 1.