Conference Call Security
The Zip Conferencing Newsletter - Tips, Tricks and Information
USF Charge increased to 15.6% - The Universal Service Fund (USF) fee that we collect, like all conference call service companies, changes on a quarterly basis based on guidance from the FCC. The amount charged for the 4th quarter of 2013 will be 15.6% which is up from the 15.1% which was being charged in the 3rd quarter 2013.
You can read more about the USF by going to the agency site which administrates the fund, the Universal Service Administrative Company. www.usac.org
Did You Know?
You can increase call security by logging into the call on your PC?
That's right. Ever wonder how many participants are on the call? If you log into the call on your PC you can "see" the participants and identify them by seeing the number they dialed in from. You can see who is talking by watching the talk icon. You can also mute and unmute individual participants with the click of your mouse. You can also lock the conference call so that no other participants can join the call. To access your call through your PC you just need to log into your conferencing hub and start your call there or use the Outlook toolbar to start your audio conference.
For assistance with this feature or any of our conference call features speak to a representative at 866-704-2451 press 1.
FAQ of the Month
Can I change the rate plan I am on?
With Zip Conferencing there are no contracts so you can change the rate plan you are on whenever you like. If you start to do more conference calls you can simply call us and ask to go to a different Monthly Rate Plan. The new plan will be effective the beginning of the next billing cycle. And if your conference call needs diminish you can also lower your rate plan or go to the Pay As You Go plan. This will allow you to retain all of your conference call information.
If you have questions about any features of our services speak to a representative at 806-704-2451 press 1.