New Online Account Access Launched

The Zip Conferencing Newsletter - Tips, Tricks and Information

 

December 2012

 

What's New

 

New Online Account Access Launched


The My Account area of the Zip Conferencing web site has been upgraded to include access to billing information.  That's right, now you can access your past invoices and update your credit card online.  In addition, you can access your conferencing hub through the My Account area directly without having to go to a different URL and re-enter your Client ID and password.  To access your account online simply go to http://www.zipconferencing.com/conference-call-account.php and enter your Client ID and Password.  If you have forgotten your Client ID or Password you can submit a Support Request Form or contact our Service department directly at 866-704-2451 and press 1 to speak to a representative for assistance.



Did You Know?

 

You can access your past invoices online?


The new My Account area of the Zip Conferencing web site allows you to access all of your past invoices.  Simply go to www.zipconferencing.com and click on the Log In button in the upper right of the Home Page or press the My Account icon.  Enter your Client ID and Password to gain access to your account information.  To view an invoice go to Statement of Account and click on the invoice number you wish to view.  You can also update your credit card or go to your conferencing hub from within your account.


If you have any questions on how to access your account online you can speak to a representative by calling 866-704-2451 and pressing option 1.




 

FAQ of the Month

 

How do I change the form of payment on my account?

You can change the credit card on your account by logging into your account online and clicking on the Update my Credit Card link on the left.  Enter the new credit card information and hit the submit button.  Just make sure the name and address displayed are the ones that correspond with the credit card you are using.  The system requires the same billing address as the credit card or the card will not authorize.  Once changed we will use the updated information for all future charges.



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