New Host Control Features

The Zip Conferencing Newsletter - Tips, Tricks and Information

 

March 2014

 

What's New

 

New Host Control Feature Available


You can now Enable or Disable Entry and Exit tones after you have joined your conference call by using the Host Controls available through the touch tones on your telephone.  If you have joined the call using the Moderator pass code you can Enable or Disable Entry and Exit tones by pressing *39 on your telephone.  Follow the prompts to Enable or Disable the tones.


For assistance with this feature or any of our conference call features speak to a representative at 866-704-2451 press 1.



Did You Know?

You can customize your conference call?


That's right.  Entry and Exit tones are just one of the features you can control.  In addition to the Host controls available during the conference call you can access Conference Options in your conferencing Hub or within the Outlook Toolbar.  If you want to use the Outlook Toolbar you can go to Settings for your Meeting and get to your Audio Settings.  From within the Hub when you open the conference details you can go to Conference Options to change the settings.


For assistance with this feature or any of our conference call features speak to a representative at 866-704-2451 press 1.


 

FAQ of the Month


Can I change the Rate Plan I am on?

With Zip Conferencing there are no contracts and you can change your rate plan or cancel your service at any time.  If you would like to change your rate plan or cancel services simply contact Customer Service and request your change.  You can fill out a Support Form online, email us or call us.  All Rate Plan changes are effective at the beginning of the next bill cycle for your company.


If you have questions about any features of our services speak to a representative at 806-704-2451 press 1.


 

 




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