Administrators can add audio conference accounts to a moderator or another administrator from the Edit Moderator page. Additionally, any moderator can also add an audio conference account to their own moderator account through My Profile, or from the Audio Conference Account List, which is accessible from the View All link on the Conferencing Hub Home page's My Conference Info section.
Use the following procedure to add an audio conference account to an existing moderator's Conferencing Hub account.
: Adding an Audio Conference Account
1. Navigate to the Audio Conference Account List page (click the View All link in the My Conference Info section of the Home page), or to the Audio Conference Account section of the Edit Moderator or My Profile page. An example of the list is shown here:
2. Click the Add New Audio Conference Account link shown above the list of accounts. The Audio Conference Account Options and Passcodes page opens:
3. The Conference Account Type field allows you to choose lists the type of audio conference account that will be used for audio conferences run from the Conferencing Hub. The two options are ReadyConference Plus and GlobalMeet.
· ReadyConference Plus accounts are standard dial-in accounts that provide a local access number and a toll-free number along with moderator and participant passcodes.
· GlobalMeet accounts offer the same functionality, but also provide local numbers and international toll-free numbers for international participants.
4. In the Passcodes section of the page, select the passcode option you would like to use with the audio conference account.
· Moderator and Participant Passcodes Vary by One Number: If you select this option, the passcodes for the audio conference for both participants and moderators will differ only by one number, the last digit.
· Moderator and Participant Passcodes are Completely Different: If you select this option the passcodes for the audio conference for both participants and moderators will be completely different.
· Custom (Use 7 or 10 Digit for passcode): If you choose this option, enter the Moderator Passcode and the Participant Passcode in the fields provided. The passcodes must be either seven or ten digits long.
· Moderator and Participant Use Same Passcode: If you choose this option, the Passcode that will be used by both the moderator and by participants will be automatically generated when the conference account is saved. Enter the additional Security Code that will be used to the moderator to join an audio conference run from this account. This is in addition to the passcode.
5. In the Advanced Options section, click the plus sign beside the Conference Options field to view the options.
6. In the When Participant Joins and When Participant Exists fields, choose the options that you would like to apply to the audio conference account.
· Silent Entry: No sound is made.
· Play Tone: A tone is heard upon participant entry or exit.
· Announce Name: The participant name, recorded when they dial into the conference, is heard upon their entry or exit.
7. In the Other Audio Options section of the page, select the audio options you would like available for conferences scheduled or started that use this audio conference account.
· Music On Hold: If you select this option, callers who dial into the audio conference with the participant passcode will be put on hold with music until the moderator joins the call as the moderator of the conference. If you do not select this option, participants will be placed in conference automatically, whether the moderator has joined or not.
· Validate Moderator: If you select this option, the audio conference moderator will be asked to enter their Premiere client ID and their moderator passcode to enter the conference. Also, all participants will be placed on hold with music until the moderator has dialed in and done this.
· Override PO/Billing Code: If you select this option, and if the audio conference requires a purchase order or billing code number, when the moderator dials into the conference, they will be prompted for a new PO/Billing Code (followed by the # sign). When they enter this number, it overrides all other PO/Billing Codes that have been assigned to the conference.
· Record Participants Name for Roll-Call: If you select this option, when participant dial into the audio conference, they will be prompted to state their name. You can additionally choose to Play Roll-Call for Moderator when the moderator joins the conference, or choose Skip Roll-Call for Moderator.
· Send Post Conference Reports: After each conference has ended, a basic, preliminary report of the conference can be sent to the moderator at the email address provided in the contact information above.
· Secure Touch: If you select this option, you activate a number of security features for the audio conference: Announce Name on entry/exit, Music on Hold, Roll-Call, and Validate Moderator.
Depending on the other audio options you select, you may be required to select different supporting options. The Conferencing Hub will inform you of this when necessary by providing instructions in red text on the screen. An example of this is shown here:
8. Click the Save button to save the audio conference account and move to either the My Profile or View Moderator page, depending on your hub access level.
9. You can confirm the creation of the audio conference account, and view the passcodes from the View/Edit Audio Conference Account page. Once saved, the new audio conference account can be used to provide the audio for a Web and audio or audio-only conference, either scheduled from the hub, or launched as a Meet Now conference.
Once created, the audio conference account can be edited, copied, made the default or deleted.
