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Articles
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How many people can I have on an Audio Conference Call?
Our Audio Conference calling allows the Host to meet with up to 300 guests at anytime.
If you plan on having more than 20 people on your conference call we recommend that you make some changes to the conference options that will make for a successful call. The first thing you should do is...
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20 Jan, 2011
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What is the process to setup a conference call?
Your Reservationless conference call is automatically setup when you complete the Zip Conferencing sign up procedures. Just distribute the date and time of your conference call with the Dial-In number and pass code. Call the Dial-In number and then enter your Moderator code followed by the # sign...
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20 Jan, 2011
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Do I have to call to schedule an Audio Conference each time?
No, our service is Reservationless; you will be provided with one of our Toll-Free and Direct Dial-In numbers with your own Host and Guest codes when you sign up. Simply use them every time you want to conduct a conference call.
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11 Jun, 2009
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Do I get my own Toll-Free access number for the conference calls?
Yes, one of our Toll-Free numbers will be provided for your use whenever you wish to conduct a conference call.
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11 Jun, 2009
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Do I get my own Reservationless Guest code for conference calls?
Yes, a Guest code will be provided to you for distribution to all of your Guests on your conference calls.
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11 Jun, 2009
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Do you support International callers into the conference call?
Zip Conferencing does support International callers. They can access the conference using the Direct Dial-In number. Or you can use Zip Conferencing’s GlobalMeet service to provide your participants access within their country.
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11 Jun, 2009
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Can I record my conference call?
Yes, you can record the audio portion of your conference by dialing *22 and following the instructions provided by the prompts.
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11 Jun, 2009
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What causes echo in audio conferences?
Sometimes, echoes are caused by using speaker phones, polycom phones, headsets, cell phones, having international callers, or may just be a bad connection. Callers can use *6 to mute and un-mute their lines as needed. The conference host can mute all the participants (besides the presenter) using...
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11 Jun, 2009
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Can I dial out to participants when I am already in the conference call?
Yes. The dial-out feature is useful for joining participants to a conference call. From within the conference dial *95 as the Host and follow the instructions. For security purposes, this service needs to be activated by the Sales Department and you will need to provide your Client ID to...
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29 Mar, 2011
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With the Pay-as-you-Go Audio Conferencing service are there any monthly fees?
With the Pay-as-you-Go plan you only pay for the minutes you use. If you do not use the service in a month there are no charges.
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11 Jun, 2009
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How long does it take to get a conference call set up?
After you complete the sign up process online you will receive an email containing your conference call information in less than 30 minutes. Once you receive your information you can begin hosting conference calls immediately.
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11 Jun, 2009
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What does your audio conference call service cost?
The most popular option is the Pay-As-You-Go plan. WIth this plan the cost is 5.5¢ per minute per participant. As with all conference call companies, conferencing minutes are calculated by multiplying the number of participants by the number of minutes of the conference call. ...
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11 Jun, 2009
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Is there a Free Trial for your conference call service?
There is currently a Free Trial for new subscribers when you pick a Monthly Minute Plan. You will get the first 60 minutes Free as a new subscriber. Simply sign up and the 60 minutes will be deducted from your first conference call invoice. Free Trial for Monthly Minute...
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11 Jun, 2009
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How do I calculate Conference Call Minutes?
Conference call minutes are calculated by multiplying the number of participants, including the Moderator or Leader of the conference, times the number of minutes the call lasts. For example - If you have 5 people on a conference call and it lasts One hour (60 minutes) you would multiply 5 X...
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11 Jun, 2009
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What is the process to sign up for conference call services?
You can get to the first step of the sign up process by clicking on the 2.5¢ per minute button on the left of your screen, the Start Free Trial button on the right or any of the Red Start Now or Sign Up Now buttons on the site. You simply need to supply your contact information in Step 1,...
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11 Jun, 2009
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How long does it take to get my conference call information?
Typically, you will receive your information in less than 30 minutes after you sign up for the service. It can take as long as one hour. Please check your Spam folder and see if the email confirmation ended up in there. All orders are filled between the hours of 8:00 am and 8:00 pm...
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11 Jun, 2009
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Can you have more than one conference call running at a time?
Yes. The Administrator on the account has the ability to add Moderators into the account. Each Moderator cna have their own set of conference call information. What makes a conference unique is the combination of the Dial In Access number and the passcodes. As long as...
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11 Jun, 2009
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Can you assign different conference call codes to people in the same company so that you can track usage per Moderator?
Yes. As Administrator on the account you can add as many Moderators into the account as you like and assign each one a different set of conference call information. At the end of the month the invoice will break down usage by Moderator.
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11 Jun, 2009
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If I add more conferences to my account, will the toll free dial in number stay the same for all my conference calls?
Once a conference reservation is created the dial in number and passcode will never change. They are dedicated to you as long as your account stays active. If you created additional conference reservations for you account using the confernecing Hub you will be assigned a new dedicated...
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11 Jun, 2009
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How much will my conference call cost?
Like all conference call service providers, Zip Conferencing rates its calls based on total minutes for the call. The total conference call minutes are calculated by multiplying the number of participants by the number of minutes.
Example - If you are going to have a confernece all with 10...
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11 Jun, 2009
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