Control your Conference Call from your PC

The Zip Conferencing Newsletter - Tips, Tricks and Information

 

June 2011

 

What's New


Control your Conference Call from your PC

Our Meeting Outlook Toolbar makes it easier than ever to control your conference call from your PC.  When you start an audio conference call from the Meeting Toolbar a window opens on your PC that allows you to control aspects of the conference call right from your PC.  You can see the participants that have connected to your conference call and the numbers they dialed in from.  You can invite participants, mute and unmute participants, lock the conference, record the call and adjust the volume of callers.  The Meeting Outlook Toolbar can be downloaded from your conferencing Hub home page. Try it Today!

If you have questions, please contact Sales at 866-704-2451 press 1.


Did You Know?

 

As Host of the Conference Call you can Access Conference Controls from your Telephone?

That's right, Zip Conferencing provides the ability to control a number of things from your telephone during the conference call.  As noted above we now give you the ability to access the conference call from your PC, but if you do not have access to your PC you can also control the conference by using touch tone commands on your telephone.  From your telephone you can also mute and unmute participants, lock the conference, record the call and adjust the volume.  In addition you can conduct a roll call, activate subconferencing and record a personalized conference introduction.

For more details on Host Controls click http://www.zipconferencing.com/conference-HostControls.php

 

FAQ of the Month

 

How do I Update my Credit Card Information?

If you would like to update the credit card information on your account you will need to speak to one of our representatives.  You can either call during business hours 9 - 5 EST and speak to a representative or fill out the Support Form and let us know when a convenient time would be for us to contact you.  A representative will call to update the information.  Even if you are just renewing an expired credit card we will need the card number, expiration date, security code and billing address.  For security reasons we do not have access to your existing credit card information.

For access to the Support Form click here http://www.zipconferencing.com/contact-us.php   

If you would like assistance with a large conference call, please contact Sales at 866-704-2451 press 1.

 


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