web conferencing

Conferencing Hub Improvements

The Zip Conferencing Newsletter - Tips, Tricks and Information


September 2011


What's New


Improvements to the conferencing Hub 


We are pleased to announce that we have made improvements to the conferencing Hub.  The performance of the Web Conferencing platform has improved, specifically the load performance of the Join the Meeting page.  We have also enhanced the error messaging throughout the Hub to provide clearer indications on how to correct any miscues that may occur.  We will be releasing additional improvements to the online customer experience in the near future so continue to monitor the newsletter for updates.


If you have questions, please contact Sales at 866-704-2451 press 1.

Did You Know?


You can control your conference call through your PC.


That's right, even if you are not using Web Conferencing you can use your PC to control an audio conference.  You can control a number of functions just like you would using the touch tones on your telephone keypad.  You can control volume, muting, locking of the conference call and even start and stop recording.  To use these features simply log into your Hub and Start an Audio Meeting when it is time for your conference call.  


For more information on controlling your conference call from your PC click  http://www.zipconferencing.com/kb/Online-Conference-Call-Audio-Controls_122.html


FAQ of the Month


Can I control any of the options on my conference call?


With Zip Conferencing, we give you the ability to not only control the conference after you have joined the call by using telephone commands or through your PC, but you can also control a number of options before you join the call.  By logging into your conferencing Hub you can access conference options and control things like the entry and exit tones, music on hold and whether you receive a post conference report.


For more information on accessing conference options click http://www.zipconferencing.com/kb/Can-I-control-any-of-the-options-for-a-conference-call_214.html


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