I have never been a fan of the word cheap. I think in general the meaning I derive from the word is something of inferior quality not just inexpensive. But that is not how everyone views it. A lot of people think of cheap as simply the cost of an item. And there are some huge companies that have made a living at selling good stuff cheap. And in most cases the goods they sell are the same goods or services you may find in another store but they simply find a way to sell them cheaper than their competition. And that is the case with Zip Conferencing’s conference call service. I have proved to myself that you can sell cheap conference calls and still provide the same or better quality than other conference call service companies.
I am often asked, “How can you sell conference calls at such low rates?” People think that the calls themselves may be inferior in some way because cheap conference calls can’t be as good, right? Well, there certainly are some costs in providing a high quality conference call service that you can not escape but there are areas in the conference call service business where you can reduce costs and pass those saving on to your customers. And these areas have no impact on the number of features or quality of the service. Cheap conference calls can be as good as expensive conference calls and here are the areas where Zip Conferencing has been able to reduce their cost without affecting the quality of the conference call service.
- Self Service Ability- Although Zip Conferencing offers personal service 24/7 we also provide our customers the ability to service their own accounts. The interface is easy to use and available to our customers 24/7 so they can get immediate service whenever they want without having to contact our customer service department. Like an ATM machine is to banks, our online account management tool provides a way to do business with us that is more convenient to use and so the number of customer service agents we need is less than most conference call service companies.
- Online Marketing- Unlike many conference call service companies our marketing and advertising is strictly done online. Since we don’t have to pay a large number of salespeople to produce our sales, our sales cost is less.
- Reduced Office Space Requirements- The lower number of personnel needed means we don’t need as much office space as other conference call service companies.
- Fully Automated – Our provisioning, billing and other back office processes are highly automated which means we need fewer people to perform the normal business functions needed to run a conference call service company.
So, you see, you can get cheap conference calls that are as good as more costly conference calls, just use Zip Conferencing!