Posts Tagged ‘Defendant’

Conference Calls in the Courts

Monday, September 21st, 2009

In the past 14 plus years I have seen conference calls used in a variety of applications that I would not have thought of myself.  As people in different industries became familiar with conference calls and how they worked, they developed applications within their businesses themselves.  One of the applications that uses conference calls very effectively is in the court system. 

Many of you may have heard of or seen the application of video conferencing in the court system where a defendant is able to appear before a judge without the need to leave the jail and appear in person.  Well, it seems there is a place for conference calls as well.  Our company was approached by a court clerk about the possibility of using conference calls to allow attorneys, defendants and litigants to appear before a judge without the need to physically appear in the courtroom.  With the very crowded legal system it was thought that this would save valuable court time and offer advantages to the participants as well.  So, we designed a method of bringing people before the judge in an orderly fashion and it saved the judge the time and effort of getting in front of the participants.  Because, in many areas of the country a judge appears in several court rooms across a wide area because they do not have a dedicated judge for the court.  And many of the appearances are pre-trial non-evidentiary appearances that do not require an in person appearance.  Thus the court conference call was born.

This practice still exists today and is widely used in many parts of the country.  It has saved countless hours of time and energy for the courts, attorneys and their clients.  The way it works is a conference call is set up for the participants on the date and time of their appearance.  The attorneys and their clients dial into the conference call and the judge will go through the courts docket over the conference call just as if the participants were in the courtroom.  Everyone agrees to appear on the telephone a head of time and the conference call can be attended from anywhere.  The clients save money because the attorney does not take all day to go to the court to attend a minor proceeding that otherwise only takes a few minutes.

Sometimes the best conference call applications are the ones that the customers think up for themselves.

www.zipconferencing.com

Conference Call Sub-Conferencing

Thursday, September 3rd, 2009

There are a number of features that are available as Host of a conference call.  People who regularly conduct conference calls are familiar with some of the more widely used Host Controls on a conference call like mute, un-mute and conference call recording.  But, many customers do not familiarize themselves with all of the Host Controls that are available because if they did they would probably be used more often.  A perfect example of this is the sub-conference feature available with Zip Conferencing’s conference call service.

Sub-conferencing allows you to place participants in a separate conference room so that you as the host of the conference call can have a private conversation with the participant.  This can come in very handy in many situations and relieve you of the need to have a separate conference call with participants.  One of the applications that immediately comes to mind with this feature is in the legal community.  If a defendant and their attorney are meeting with a litigant and their attorney they frequently have a need to talk privately amongst themselves to discuss settlement offers, strategy and so forth.  If they are in the same location when they are on the conference call then they can simply mute themselves and have a discussion and then rejoin the conference call.  But if they are in separate locations they can’t accomplish this.  With sub-conferencing they can go into their own conference call and have the discussion and then rejoin the main conference call when they are ready to continue the main discussion.

To engage a sub-conference from within the conference call, a Host would simple press *21 on their touch tone phone and follow the prompts.  You can have as many as nine separate sub-conferences going on any conference call.  Essentially you simply have participants enter one of the nine sub-conferences by entering the sub-conference room number between one and nine.  The participants do need to be careful to enter the correct number of the sub-conference on the conference call.  Any number between one and nine is valid when you engage the sub-conference feature so you want to make sure you go to the correct sub-conference.

Sub-conferencing is one of the many features available to the Host of the conference call by using the Host Control menu.

www.zipconferencing.com