Why settle with the way things are with your conference call? Maybe you really don’t like the fact that there is a tone that plays every time someone joins or leaves your conference call. Or maybe you don’t want the participants to be able to join the call unless the Moderator is present. With most conference call service companies you don’t really have a choice. You get your conference call the way they are giving it to you and you either like it or you don’t. Most conference call service companies set the features on the conference call one way and that is the way that all of their customer’s call are configured. Well, that is not the way it has to be or should be. With Zip Conferencing you can log into your own account and design the conference call the way you want it.
There are a number of features that can be set on a conference call. Here is a run down of all of the conference call options that you can control with Zip Conferencing.
- Entry/Exit tones – You have three options for tones when a participant joins the conference call. You can have silence, a tone or their name announced. Each of these options can be enabled for entry, exit or both. So you can have a tone when they enter but silence when they leave and so forth.
- Music on Hold – You can have participants listen to music until the Moderator joins the conference call.
- Prompt Moderator for ID/code – The Moderator is prompted for their Client ID and pass code. This is an additional layer of security on the conference call.
- Prompt Moderator for Billing Code – This will enable you to track by billing code the activity of each Moderator.
- Prompt participants for PIN – This is an additional code for entry into the conference call for additional security.
- Abort Conference if no Moderaotr Joins – The conference call will be disconnected if the Moderaotr does not join the conference call.
- End Conference when Moderator Exits – The conference call will be disconnected when the Moderator leaves the conference call.
- Record Participants Name for Roll-Call – When a participant joins the conference call they will be prompted to record their name and then the names will be played for the Moderator as a Roll-Call.
- Post Conference Report – At the end of each conference call an email with the usage detail from the conference call will be delivered.
- Client Matter number – The system will record a Client Matter number to help with charge back billing clients at the end of the month.
As you can see, there are a variety of features that you can control with Zip Conferencing conference calls to enable you to design and customize your conference call the way that you like it.