No matter how self service our world becomes, everybody needs a little help now and then. And Zip Conferencing’s conference call service is no different. In fact, even though our conference call service has more ways to assist you than most conference call services, we also offer good old fashioned personal assistance too. That’s right, you can actually talk to a human being if you need help with our conference call services.
Zip Conferencing’s conference call service offers a variety of ways to support your needs and answer your questions.
- Self service Knowledgebase full of FAQs, How Tos and User Guides
- 24/7 customer service and conference call technical support
- Dedicated Account Manager
- Online Chat
- Support Contact Form
Knowledgebase - The online Knowledgebase is stuffed with useful information. There are three main sections that make up the conference call service Knowledgebase. The FAQ section keeps track of the most frequently asked questions. The How To section explains step by step how to perform all of the functions necessary to maintain your conference call service account and the Meeting Guides section offers helpful hints on using a conference call service. You can visit the ZIp Conferencing Knowledgebase here http://www.zipconferencing.com/kb/
24/7 customer service and conference call technical support - In case you need assistance with any call or question and you prefer to speak to a representative you can call our toll free number any day, anytime.
Dedicated Account Manager - An Account Manager is assigned to your account and becomes familiar with the details of your account to ensure your satisfaction.
Online Chat - If you prefer Chat over the phone you can also chat with a representative 24/7
Support Contact Form - If you prefer to contact us via email there is an online Support Contact Form available.
We have provided so many ways to contact us because we understand that your conference call service provider should be there when you need them and be able to be contacted the way you want to contact them. Conference call service support is one of the many things that many customers do not think about when choosing a conference call service providers, but it is certainly noticed when you need it. Be sure to compare the conference call service support options when choosing a provider. www.zipconferencing.com