I was speaking to someone yesterday and he asked me what I do and when I said that I run a conference call business he could not say enough about what a benefit conference calls have had on his business. I love talking to people about conference calls because it is usually a very positive conversation. I ended up talking to this gentleman for a while about how his company uses conference calls and I thought I would share some of his thoughts with you.
One of his first reactions was to tell me how much his company spends on conference calls which is not uncommon. But he quickly turned that part of the conversation into how much money his company was saving by doing conference calls instead of travelling. Like all companies, he is trying to keep his costs down and reducing the travel budget by using conference calls instead is a great way to do that. He did some quick calculations in his head and told me that his company was literally saving millions of dollars by doing conference calls. And then the conversation turned to how people in his company including himself are also using conference calls to increase productivity because it was so easy to pull a meeting together. A quick meeting with a conference call usually averted issues and kept projects moving forward that otherwise would get bogged down. And he said that many times they would hold a conference call as an adjunct to a physical meeting in a conference room and give people the choice of joining in person or on the conference call. And even though the physical meeting may only be down the hall many time the participants would join via conference call so that they could stay at their desk and be productive.
And finally he asked if I did video conferencing and I said no but we offer a service that allows you to share a presentation on your PC and he immediately knew what I was referring to, web conferencing. To this he said how web conferencing has really enhanced the way his company presents its services to new customers and ultimately has increased sales. And he said they also use web conferencing internally to collaborate and do training. At the end of the conversation I told him I could not have found a better pitch man for the benefits of conference calls. And he said he did not realize how much conference calls were intertwined with his business until he started talking about it but certainly did not know what he would do without it. Without a doubt, conference calls are the best option.