For something like conference calls you would not think that you could have so many way to price the service. Conference call pricing does not need to be so mysterious. There are just a few things to keep in mind when shopping for conference calls so you can be sure you are looking at an apples to apples comparison of conference call pricing.
- Toll vs. Toll Free – The first thing to verify is whether the conference call pricing you are looking at is for toll or toll free access. Toll access means that you and your participants have to dial a local number somewhere in the country to connect to the conference call. You and your participants will be charged by your long distance phone company for calling that number the entire time you are on the conference call. Depending on what kind of rate plan you may have this can be substantially more than getting a toll free plan. These hidden charges can be costly and embarrassing. Do you want your customer to get a bill to join your conference call? All of the rates quoted for Zip Conferencing are for toll free access. No hidden charges.
- Number of Participants – One of the ways that some conference call service companies reduce their conference call pricing is by reducing the number of participants that can join a conference call at any one time. And you may not need 300 participants at a time like Zip Conferencing offers. But the reason that other companies limit the number of participants is that they have limited capacity and they are trying to get by with less equipment. The real problem here is whether any capacity will be available when you need it. Zip Conferencing maintains an abundance of capacity and is constantly adding to insure the capacity will be there when you need it.
- Billing – Companies that offer discounts in conference call pricing will limit the choices you have for invoicing as well. Many of these providers will require you to sign a long term contract or buy a prepaid amount of minutes. Most will not offer corporate billing where you can pay by company check. Zip Conferencing has no contracts and also has a pay by company check option for corporate accounts.
- Features – One if the biggest places where conference call service providers will cut corners is with features. Conference call pricing with these companies is low but you can’t record the conference call or access many of the features you may be used to. With Zip Conferencing you can customize your conference call and access a myriad of features just like premium priced conference call services.
- Customer Service – And of course, if you need customer service with many of the companies with low conference call pricing, you may be out of luck. With Zip Conferencing we offer customer service 24/7 including operator assistance during the conference call itself.
So if you are looking for good honest conference call pricing made easy try Zip Conferencing. You will not be disappointed in the quality, reliability or service you receive.