There are a number of conference call service providers out there and all of them provide the same basic service. So what makes Zip Conferencing so special? Our Quality and Dependability are second to none but that is a difficult thing to experience until you have an issue with another provider you may think they are good in that department as well. So, here are some of the features you can experience that help separate Zip Conferencing from all the other conference call service providers.
- Online Account Management – One of the main complaints I hear from prospective new customers with their existing conference call service providers is getting through to a customer service agent to make a minor change. Often times when the customer wants to make these changes it is off hours or the customer service department is busy. With Zip Conferencing you can access your account and make most changes with the click of a button. The online system is easy to use and available 24 hours a day. You can add as many moderators and conferences to your account as you like and you can even give the moderators access to their own portion of the system so they can make changes without having to bother you if you like.
- Customizable Conference Calls – Zip Conferencing has Host Controls available from within the conference call that allow you to mute and unmute participants, control the volume and record the conference call. What we also allow you to do is customize the way the conference call works. For instance, you may like to have tones play when a participant joins a conference call but not when they exit. You can decide whether a tone plays on entry or exit or have the participant’s name announced. Or you can decide whether the participants can talk to each other without the moderator on the conference call.
- Outlook Meeting Toolbar – Zip Conferencing has an Outlook Toolbar add on that integrates your conference call information with Outlook to make it easy to schedule a meeting with participants from within your Outlook Calendar. It stores your conference call information so you don’t need to remember it every time and even will start the meeting at the click of a button.
- International Access – Zip Conferencing makes it easy for international participants to join your conference call. With access point around the globe your participants can join by dialing a local number in their country or by using a toll free number. With over 40 access points and toll free numbers in over 40 countries your participants are covered around the world.
- Easy to Use Web Conferencing – Web Conferencing from most providers is complicated and requires you to speak through your PC in order to hold a meeting. Web Conferencing with Zip Conferencing is easy to use and fully integrated with our audio conferencing. You can control the audio portion of the call from within the application and easily share PowerPoint presentations or anything else on your desktop. You can even share your desktop video with your participants and our service will work with up to 125 participants.
- Support – No provider will support you better than Zip Conferencing. As a customer you will have dedicated Account Manager who will oversee your account’s overall satisfaction. In addition, our customer service representatives are available 24/7 and can even join your conference call to assist you if necessary.
There really is a difference in which conference call service provider you choose. Why not use the company that gives you the most features for your money and the highest quality service available?