Archive for May, 2010

Conference calls because of a volcano?

Monday, May 10th, 2010

Okay, I have been in the conference call industry since 1995 and I have seen a lot of applications for conference calls.  There have also been events that have triggered the use of conference calls like 9/11, but I have to admit this is the first time I have seen an increase in conference calls because of a volcano.  But then the volcano in Iceland obviously caused a lot more interruptions than any other volcano in recent history.  And when travel is interrupted the use of conference calls goes up.  And it always seems that when people are forced to use conference calls and web conferencing because of an event they realize how easy the services are to use and how effective they can be at allowing you to have a distance meeting.

And why wait for a volcanic eruption to discover how conference calls can save you time, money and increase your productivity?  Businesses have discovered for a long time that using conference calls and web conferencing to replace some of your in person meetings is not just he practical thing to do but simply a good business decision.  Let’s face it, most meetings we have are not necessary to have in person.  You are simply communicating with people you know and sharing ideas, advancing a project or doing a presentation.  Unless you need to do something physically with the participants or desire to shake hands all of this can be done remotely.  And even as a staunch promoter of conference calls I understand that sometimes you need to get together with the other participants to build a relationship.  And doing that remotely is difficult if not impossible.  So, have your initial meeting in person, break some bread but then have the next meeting by way of a conference call or web conference.  All of the participants will be thankful of the time saved in getting together physically.

So, don’t wait for the volcano to make you try a conference call or a web conference.  It is time to incorporate distance meetings into your regular way of doing business.  And then if something happens that prevents your next inperson meeting you will not feel the impact.  You and your participants will be thankful for the conference calls!

 

Conference calls and web conferences can truly offer a reliable substitute for in person meetings.  I certainly agree that there is no substitute for sitting around a conference table together