Before the adoption of reservationless conference calls, conference callswere run by an operator and if you wanted something to be done on the call you simply asked the operator to perform the task. Now you simply need to use your own touch tone phone to access a wide variety of conference call controls. Commonly referred to as Host Controls, these commands allow the Host or Moderator of the conference call to control a number of features on the conference call. Surprisingly, many people do not use these easy to use commands, perhaps most users are simply unaware of their availability and how easy they are to use.
Here is a list of the Host Controls available with Zip Conferencing Conference Calls
Conference Shortcuts
- Press *1 to hear a help menu.
- Press *0 to reach an operator.
- Press *6 to mute or “un-mute” line.
- Press *4 to increase conference volume.
- Press *7 to decrease conference volume.
- Press *5 to increase your voice volume.
- Press *8 to decrease your voice volume.
Moderator Features:
- Press *91 to hear a participant count.
- Press *92 to hear a roll call of participants.
- Press *93 to disconnect all participant lines.
- Press *94 to lock or unlock conference.
- Press *95 to dial out to participants.
- Press *96 to mute all participant lines.
- Press *97 to un-mute all participant lines.
- Press *21 to activate Subconferencing.
- Press *22 to initiate record and playback (*22 again to pause/stop the recording)
- Press *31 to turn Conference Security Code on/off.
- Press *32 to record your Conference Introduction.
The two most used features are muting lines and recording the conference call. Muting and UnMuting participants comes in handy if you have a large number of people on the conference call and you do not want background noise to interrupt your presentation. It also is helpful for the participants when they are in a high noise situation and do not want to interrupt the conference call. They can toggle this feature on and off so they can provide input during the call and then mute their line again when done.
Recording of the conference call is very useful if you want to be able to retain a copy of the conference call or provide participants who missed the conference call the opportunity to hear it. After recording the confernece call you can either provide participants a dial in number and pass code to listen to the recording, download the recording to your computer or order a CD of the recording for your records.
Other options for Host Controls on the conference call include the ability to conduct a sub-conference, volume adjustment and security features that ensure your conference call is only accessed by the people you want on the conference call. Conference Call Host Controls are easy to use and provide access to valuable features on your conference call.
